Monday 20 February 2023

Norton anti-virus strikes again

According to Norton I shouldn't visit my own blog site as it is potentially dangerous (phishing).  Less helpful is the fact that it doesn't tell me what it's evidence for this view is or what I as the blog author can do about it!  This blog is created using Blogger third party software I don't know or want to know how to access the underlying code to embed phishing software. It's infuriating that Norton does this using automated systems but can't tell me what triggers those systems to have a hissy fit.

I have raised a dispute but apparently will have to wait at least 24 hours for a response.  It's a good thing Norton is free via my internet provider as I sure as hell wouldn't pay for this bag of spanners. It's not doing anything to protect me as it can't tell me where the problem is it simply tells me not to look at my own blog site, here's a heads up Norton.  I don't need to phish for information about myself, I already know it.  If the software has been compromised so its phishing via my site for third party data wouldn't it make sense to tell me as the site creator, or Blogger as the site software host so ,one of us can actually do something about it?

Norton you are not doing anything to gain my paid custom or even my confidence, let alone my respect.  You need to tighten up your act, and provide helpful information not just scream "don't do it".  Hopefully your web crawling bots will pick up this post and alert a real live human being, but it won't be to be helpful, it will be because someone is denting the corporate image!

UPDATE 

As posted in the comment the warning has gone following a 'successful re-evaluation' but with no other explanation from Norton!

1 comment:

  1. Mine was and still is a dangerous site …. Despite two appeals. Like your good self, despite asking, I was not given any information as to why they had me as a phishing risk.

    I was told by someone working in a company that has the dogs anti-virus software, that my blog is reporting fine to them, sigh Norton! I uninstalled by Norton Anti-Virus and have gone elsewhere.

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